Frequently Asked Questions
Welcome to our FAQ section! Here, we’ve answered some of the most common questions to help you find the information you need quickly.
- All
- General Questions
- Technical Questions
- The Software
- The Staffing Solutions
What services does MyLegalSoftware provide?
We offer outsourcing of legal support professionals, including receptionists, bookkeepers, and paralegals, on a monthly/annual package basis. Our services are tailored to meet the needs of law firms seeking cost-effective and professional support. We also provide access to our case management products to help streamline your firm’s operations with 6 months free trial.
What is Mylegalsoftware, and how can it help my firm?
MyLegalSoftware is a case management software that helps law firms organize, track, and manage cases more efficiently. It includes features like client intake, document management, deadline tracking, billing, and reporting.
What is included in your monthly package?
Our monthly package covers full-time or part-time support, training, software setup (if required), and ongoing supervision to ensure quality performance.
Can I customize the services in my package?
Absolutely! Packages can be tailored based on your requirements, such as the number of hours, the complexity of tasks, or specific skills needed.
How do you ensure quality and reliability?
We conduct a thorough screening process, provide ongoing training, and use performance monitoring tools to ensure the highest service quality.
Can I use your staffing services without subscribing to the Mylegalsoftware?
Yes, our staffing and software services are available independently or as a bundled package. We prefer having both for a seamless experience.
Are the staffing services and software billed separately?
You can choose separate billing or opt for a bundled package with cost advantages.
What is the pricing structure for the software and staffing?
Pricing is based on the number of users and the required features. Contact us for a customized quote.
Do you offer trial periods for Mylegalsoftware?
Yes, we provide trial periods for you for up to 6 months to evaluate the suitability of our services before committing to a long-term contract.
Is Mylegalsoftware compliant with legal data protection regulations?
Yes, our software is designed to comply with GDPR, HIPAA, and other applicable regulations.
Are there any setup fees for the software?
We charge a nominal setup fee, which includes onboarding, customization, and training.
How do you ensure the confidentiality of case data?
Our software and staff adhere to strict confidentiality protocols, including NDAs and data encryption.
What security measures does the software have in place?
The software includes SSL encryption, multi-factor authentication, and regular security audits.
Is there a cost associated with data migration?
Yes, data migration involves a one-time fee based on the complexity and volume of data. Contact us for a tailored quote.
How long does the migration process take?
The time depends on the volume and complexity of your data but typically ranges from 1–2 weeks for standard migrations.
